Director's Message/Mission

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Welcome to the Delaware River and Bay Authority

Thank you for your interest in the Delaware River and Bay Authority!

Created by Compact between the States of Delaware and New Jersey, the DRBA is a dynamic organization responsible for the operations and maintenance of the Delaware Memorial Bridge Twin Span, the Cape May – Lewes Ferry, and five regional airports. While these transportation facilities are constructed of steel, concrete and other building materials, we know that they are really about people -- the people who had the courage of their convictions to follow a dream; the people who labored to construct them; the people who continue to maintain them and the people who use these transportation facilities each and every day.

The Authority’s accomplishments are the result of dedicated people who work tirelessly to exceed the expectations of our customers and stakeholders. Together, we are proud to provide safe, efficient and comfortable crossings of the Delaware River and Bay between Delaware and New Jersey.

As an agency, we have the obligation to look forward. By investing in things that matter – our facilities, our people and our services – we will continue to serve our compact states and this region by offering outstanding transportation services, customer-oriented employees and economic opportunities.

We hope our website provides you with the information you need and we hope to see you at one of our facilities in the near future.

Our Mission

The mission of the Delaware River and Bay Authority is to provide safe, efficient and modern terminals, crossings, vessels and related transportation while participating in controlled economic development opportunities supported by a technically proficient and professionally motivated work force dedicated to providing high quality customer service.

Our Values

We live by a strong set of values that shape and guide how we do our work, including the following:

Having integrity and being honest;
Being capable and competent;
Being accountable for what we do and how we do it;
Having respect for and celebrating our diversity;
Passionately and enthusiastically providing a public service; and
Working together collaboratively as a team.

Our Strategic Objectives

We are dedicating our efforts and resources to the following:

Operational excellence, continually improving our core businesses and support functions, measuring how well we're doing;
Customer satisfaction, making sure we meet the needs and exceed the expectations of every one of our customers;
Leadership development, helping everyone to develop their leadership skills;
Individual development, the education and resources that will help each one of us to be "the best that we can be".
Teamwork, continually improving how we work together; and
Communication, keeping everyone informed and providing a forum for new ideas.